Privacy Notice
- Effective from:
- Version:
- 2026-01-01
The short version
We collect what the service needs and no more. Your phone number, email, exact location and identity documents are never shown to other members. You can hide, export or delete your data from inside the app.
1. What we collect
Account data: phone number, optional email, date of birth, display name. Profile data: photos, bio, languages, interests, intention and any optional fields you choose to add. Usage data: what you like or pass, matches, messages, device and session information. Location: approximate area, derived from your device or the city you set.
2. Why we use it
To run the service — creating your account, suggesting people, delivering messages, taking payment. To keep it safe — detecting duplicate accounts, bots, scams and abuse, and reviewing reports. To meet legal obligations. We do not sell your personal data.
3. What other members can see
Your display name, age, photos, bio, languages, interests, intention, verification status, a broad location and an approximate distance band. They never see your phone number, your email, your exact coordinates, your date of birth, your identity documents or your address book.
4. Location handling
Geographic matching happens on our servers. Our apps and our API never return another member's coordinates. Other members see a city and a band such as “within 5 km”, and you can hide distance entirely.
5. Messages
Messages are private between the two people in a conversation. They are scanned automatically for known scam patterns and unsafe links, and a reviewer sees only the specific messages attached to a report. Advertising systems have no access to conversations.
6. Verification data
A verification selfie is used to confirm you match your photos and is not shown to other members. We do not retain identity documents unless a specific legal or verification purpose requires it, and we delete them when that purpose ends.
7. Who we share with
Service providers who help us operate — SMS delivery, email delivery, payment processing, hosting and content moderation tooling — under contract and only for those purposes. Law enforcement where we are legally required, and where a genuine safety risk exists.
8. How long we keep it
Your profile while your account exists. Messages for as long as the match exists, subject to our retention schedule. Safety records, moderation cases and audit logs for longer, because they exist to protect other people. When you delete your account there is a short recovery window, then your data is erased across our systems.
9. Your controls
Hide fields, pause discovery, go private, block, exclude your contacts, change or withdraw optional consents, export your data, correct it, and delete your account — all from inside the product. You never have to email us to exercise these.
10. Security
Data is encrypted in transit and at rest. Access by our staff is limited to what a role requires, is logged, and reading sensitive records is audited — not just changing them.
11. Contacting us
Write to our privacy address with your registered number. If you are not satisfied with our answer you can raise it with the relevant supervisory authority in Sri Lanka.